Tenant Information Center

The information on this page only applies to tenants who live within the municipal boundaries of the City of Allentown.

Who to contact for specific information:

Department of Building Standards & Safety

Tenants have the right to live in a safe and habitable home. Below are items which are required functionalities of a habitable unit:

• Working smoke alarms
• Working hot water
• Heat (in the winter)
• Adequate waste disposal and sewage
• Functioning/locking windows and doors
• Functioning bathroom(s)

If there is a problem with the property, the tenant should contact the landlord to report the problem and seek repairs. If the landlord doesn't take action, or make repairs in a timely manner, you should contact Building Standards & Safety to file a complaint or schedule an inspector to assess the damages, in order to seek adequate repairs. The number for Building Standards & Safety is 610.437.7694.

To request a copy of the Inspection Report, completed by the assigned inspector, you must submit a Right to Know request.

Residents who have received notice of eviction and need free legal advice and/or representation should contact:

• North Penn Legal Services
  610.317.8751
  559 Main Street #200
  Bethlehem, PA 18018>

Tenants, please be aware that it is against PA law for any landlord to ask for more than two months of security deposit. (code section 68 P.S. §§ 250.511a-250.512)

Tenants under HUD program who wish to file a complaint against their landlord or property manager, please contact the Philadelphia HUD Headquarters.

For more information, please contact:

• Tatiana Tooley
  Allentown Human Relations Manager
  Tatiana.Tooley@AllentownPA.gov
  610.841.3290 x2725

Additional Resources

• Be Prepared for Anything